Delivery Policy
Delivery Service
Orders below €25.00 on fresh produce will incur a €5 delivery charge. The delivery charge is added on to the invoice automatically at checkout.
Christmas orders (orders containing Christmas Hampers & Gifts) costing €50.00 and over will be delivered free of charge. Discounts applied for orders exceeding €500
Christmas orders received by us on or before 18th December are guaranteed a pre-Christmas delivery. Orders after the 14th December, cannot be guaranteed a next day delivery service. Hampers ordered for Christmas will be will be delivered between 1st December till the 23rd December.
We deliver all over Malta. Once payment for your order is confirmed, deliveries are carried out according to the locality schedule shown below, between 15:00 and 20:00 hours. Kindly note that at the moment we do not deliver to Gozo.
Delivery Policy
At Diar il-Bniet, both at the Fresh Produce Shop and our Farm Shop, we ensure that our products arrive fresh and in the best possible condition to your address.
Although the utmost care is taken to ensure the safe delivery of your order in the best possible condition, the delicate nature of the produce means that it can sometimes sustain minor damage during its journey. Our delivery team are happy to wait with you while you check your order upon receipt.
If you find out that we supplied you with an unwanted item, please do not hesitate to contact us on freshproduce@diarilbniet.com or by phone on +356 27955098.
As much as we can, we try to minimize our carbon footprint by grouping our delivery routes. We only deliver to the front door, so please ensure that the delivery details provided are correct. Kindly refer to our locality schedule, and should you be out during the provided delivery times, please let us know with whom the order can be left with including their contact details, within the comments section at checkout.
Although we take every measure to ensure the best possible condition of your order, unfortunately we cannot accept responsibility for any indirect damage to the products, or loss incurred from circumstances that do not allow us to deliver. This does not affect your statutory rights.
Delivery Schedule
Returns
Note that Fresh Produce products cannot be returned. It is at the discretion of the management to accept or decline any other product returns.
